Important Phone Numbers

Ohio Department of Medicaid Voice Response Unit(ODM VRU):

On Friday afternoon, you can call to inquire as to what your payment will be on the following Wednesday.
(800) 686-1516 (option 3)


ODM Provider Relations:

Local: (614) 728-3288 (option 1)
Toll-Free: (800) 686-6108 (option 1)


Our office:

For sign-up information and customer service, please contact our office Monday thru Friday from 8:00 AM to 4:00 PM.
Phone: (614) 294-6078
Fax: (614) 294-6315